Frequently Asked Questions

The Green Cottage and Area FAQs

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Answers to your questions about our vacation rental home

Do you allow pets?

No. Our home is a pet-free environment to be suitable for people with pet hair allergies.  We make no exceptions to this rule. Day visitors should be warned to leave their pets at home too.

Do you allow smoking?

No. Our property is smoke-free.

Is there Internet Service?
There is Ethernet access in the master bedroom desk area of The Green Cottage and behind the living room TV (connected to Blu-Ray). Wireless is fed from our house next door. The router is purposely closest to the wall by the cottage. We recently added a booster to ensure good Wi-Fi service to The Green Cottage.

Can we keep our boat tied to the dock?

Probably. Our concern is boat length and boat draft and the dates of your planned reservation. The lake level traditionally drops to its lowest in August and September. The lower lake levels could be a problem for some boats in our bay. We should discuss your boat when making your reservation.

Do you have a floor plan?
I don’t have a floor plan available for The Green Cottage. The first floor is about 5 steps from ground level. There is a bedroom and a full bath on the first floor. The entire second floor is the master suite with 2-person shower and walk-in closet that can be used as a bedroom for your child. (It has multiple means of egress and a twin bed!) The master bedroom faces the lake and has its own private deck. The Great Room on the first floor is also lakeside.

What is provided and what do I need to bring with me?

You will have to provide your own meals, although we do provide the little things that will help in preparing your meals like salt, pepper, vegetable oil, vinegar and an assortment of spices. We provide many everyday consumables like paper products, a variety of soaps for personal use and cleaning use, and trash bags. We also provide bedding and bath towels. For your convenience, we also provide a hair dryer, iron, ironing board and high chair.

We do not provide and you will need to bring the following if needed:

  • Beach towels (please do not use bath towels outside)
  • Sun screen
  • Insect repellent
  • Laundry supplies
  • Flashlight and batteries

Do I need a car?

Yes, you will need a car.

Is there a nearby ATM?

Yes, there are several. The closest is at A&B/Citgo (about 2 miles away). You’ll find ATM’s at other Mom & Pop stores that are a little further away. There’s also an ATM at McKee’s Pizza and Pub.  The nearest bank is Community Bank in South Hero (about 15 minutes away). The bank’s business hours are Monday-Friday only.

Is there cell phone service?

We usually have reasonable cell service at our home.

What are check-in/check-out times?

Check-in time is 4pm. Check-out time is 10am. If you want to vary from these times, let Susan know a few days before your planned arrival. We can sometimes accommodate these requests, but only if there isn’t another guest departing/arriving on that same day. We need the time between guests to clean and stock the cottage as well as take care of the lawn.

What about groceries?

You will be arriving here by car and there are only 3 paths to reach Grand Isle by car — 1) From the north on US Route 2, 2) From the south on US Route 2, 3) By ferry from Cumberland Head/Plattsburgh, NY.

If you’re coming from the north, the big grocery stores you pass will be in either Champlain, NY or in Swanton, VT. These towns abut Alburgh, VT, which you have to pass through to get to Grand Isle from the north. Expect 40 minutes or more drive time from the grocery store to The Green Cottage in Grand Isle.

If you’re coming from the south, there are lots of options. You’ll find a Costco and a Shaw’s Supermarket off Exit 16. It’s about a 25 minute drive from Exit 16 to our home. If you want to get off the Interstate beforehand, you can find a Trader Joe’s within a mile off Exit 14E.  Exit 17 off of I-89 is the Champlain Islands exit.

If you’re coming across on the ferry, there are several supermarkets in the city of Plattsburgh, NY. Without a ferry wait, it will probably take you about 30 minutes to reach The Green Cottage.
While you’re here, you can find all the necessities just 2 miles away at our local Mom & Pop store called A&B  (these are the initials of the owners’ first names). They also have a Citgo gas station and Bill’s Sports shop around back.

In the summer, you’ll find fresh produce at Pomykala Farm (about 2 miles away on the other side of the Island from us), Savage Gardens (about 5 miles north of us) as well as at the Wednesday and Saturday Islands Farmers Markets.

What about coffee makers?

There is a coffee pot brewer in the kitchen as well as a Keurig single cup brewer. We provide coffee filters for the brewer. There is a fill-your-own-k-cup insert available at The Green Cottage. If you’re a big K-cup drinker, make sure to bring some from home.

Which is the easiest way to The Green Cottage if I am flying in?

There are 3 nearby airports…and they all align with the answers to “groceries” above.

Montreal’s Pierre Elliott Trudeau International Airport (YUL), located in the suburb of Dorval, is about 1.25 hours away. Take Route 15 down to Champlain, NY and cross the bridge into Vermont. Follow US Route 2 East to The Green Cottage. You will have to go through the US/Canada border crossing.

Burlington International Airport (BTV) is to our south and about 40 minutes away. Take I-89 North to Exit 17 and follow Route 2 West to The Green Cottage.

Plattsburgh International Airport (PBG) is in NY and requires a ferry trip. If you don’t account for any ferry wait time, it’s about 30 minutes away.  Go left when exiting the ferry and follow Route 314 to US Route 2. Turn left and reach The Green Cottage in about 4 miles.

US Northeast Map pinpointing our location on Lake Champlain

US Northeast Map pinpointing our location on Lake Champlain

 

 

 

 

 

 

 

 

 

Where are the nearest restaurants?

We have several fine dining options nearby on The Champlain Islands. I would recommend you call or make a reservation online for any of these:

  • The Blue Paddle (about 15 minutes away)
  • Shore Acres Restaurant (about 7 minutes away – Open April – October)
  • North Hero House Restaurant (about 8 minutes away)

There are also other fine dining options a little further north and on other Islands.
More kid-friendly options include:

  • McKee’s Pizza and Pub (about 10 minutes away)
  • Wally’s Place Bagels & Deli (about 15 minutes away)
  • Hero’s Welcome (about 8 minutes away…this is one of my favorite places)
  • A&B (about 3 minutes away – they’ll make subs for you at the deli. There are picnic tables outside, but I recommend just bringing your haul back to your lakefront home!)
  • Seb’s Snack Bar & Ice Cream (about 15 minutes away – picnic table outside seating only)

Check out my list of dining options around the Islands and nearby by boat.

Do the owners live nearby?

Andy and I live next door to The Green Cottage. Our cottage guests have their own decks and fire pit. But we do share the dock and yard. We don’t hover over our guests. But if our guests ever need anything, they know where to find us.

What is the bed configuration?

King bed in the upstairs master suite. Twin bed in the large master walk-in closet. Queen bed in the first floor bedroom. We keep an extra twin mattress tucked away in case it’s needed. It’s our “portable” bed. One of the couches in the Great Room is a Queen sleeper sofa.

Is The Green Cottage suitable for babies?

Babies and children are most welcome. But as when you go anywhere away from home, you will have to pay extra attention so that they don’t get into trouble. This might mean you want to bring a baby gate or a Pack ‘n Play. We do provide a high chair.

Please tell me about your Rental Contract.

You can review a sample rental agreement PDF file.

What is the payment schedule?

Our receipt of your signed rental contract and a $250 security/damage deposit will hold your reservation. Thirty (30) days before your arrival, fifty percent (50%) of your rental fee plus 9% Vermont Rooms Tax is due. The final fifty percent (50%) plus tax is due two (2) weeks before your arrival.

Payment must be in US funds and bank/personal checks are appreciated. We can also accept credit card payments using our Square secure payment processor. You will receive specific payment instructions when you request a reservation.

Your security deposit becomes your damage deposit and will be refunded when all terms of our rental agreement are met. Generally, your refund is issued within 24 hours of check-out.

Go to The Green Cottage.

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